Privacy Policy
Effective Date: February 23, 2025
1. Introduction
Solar One (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website, solar-one.com (the “Site”), or use our services. By accessing or using our Site, you consent to the data practices described in this policy.
2. Information We Collect
We collect personal information such as your name, email, phone number, and billing details when you submit inquiries, sign up for services, or make a purchase. Additionally, we may automatically collect certain data, including your IP address, device type, browsing behavior, and cookie preferences, to enhance your experience and improve our services.
3. How We Use Your Information
Your information is used to provide and improve our services, respond to inquiries, process transactions, and enhance website security. We also use collected data for analytics, customer support, and marketing purposes, but only where legally permitted.
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may share it with trusted service providers, such as payment processors and hosting providers, to facilitate our services. We may also disclose your information to legal authorities when required by law or in the event of a business transfer, such as a merger or acquisition.
5. Data Retention and Security
We retain personal information only as long as necessary for business or legal purposes, after which it is securely deleted or anonymized. We implement industry-standard security measures, including SSL encryption and restricted data access, to protect your information. However, no online system is entirely secure, and we encourage users to take precautions when sharing sensitive data.
6. Your Privacy Rights
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR) to access, correct, or delete your data, as well as to object to certain data processing activities. Similarly, California residents under the California Consumer Privacy Act (CCPA) have rights to request details on the personal data we collect and request its deletion. You may also opt out of marketing communications at any time by using the “unsubscribe” link in our emails or contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and tracking technologies to improve website functionality, analyze visitor behavior, and provide personalized experiences. You can control your cookie preferences through browser settings, though disabling them may affect site performance.
8. Third-Party Links
Our Site may contain links to third-party websites, and we are not responsible for their privacy practices. We encourage users to review external privacy policies before sharing personal information.
9. Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect data from minors. If you believe a child has provided us with information, please contact us for its removal.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, and any changes will be posted on this page. We encourage users to review this policy periodically to stay informed about how we protect their information.
11. Contact Us
For questions or concerns about your privacy, please contact us at hello@solar-one.com or call 903.870.9052.